Aapki website (dukestoreparis.com) ke provided content ke mutabiq, aapke "Terms of Service" (TOS) page ka ek complete, professional aur legal-style draft niche diya gaya hai.

Isme aapki di gayi har ek condition (French Law, 14-day withdrawal, 12-month warranty, refund terms, delivery rules, etc.) ko systematically organize kar diya gaya hai taaki aap isey directly apni Shopify store par paste kar sakein:

Terms of Service (Terms & Conditions)

Last Updated: [Date Add Karein]

Welcome to dukestoreparis.com. These Terms and Conditions govern the sale of products on our website and constitute a sales contract between dukestoreparis.com (the "Seller") and the user (the "Buyer").

By placing an order and checking the “Read and Accepted” box, you acknowledge that you have read, understood, and agreed to be bound by these terms.

1. General Commitments & Contract Formation

• Sales Contract: All online financial transactions made on dukestoreparis.com are considered sales contracts governed by applicable law. The buyer becomes the legal owner of the product(s) upon validation and completion of the transaction.

• Order Acceptance: dukestoreparis.com reserves the right to refuse or not register a payment, or to cancel an order for any valid reason.

• Binding Agreement: Once an order is validated by the buyer and payment is recorded by the seller, dukestoreparis.com is obligated to deliver the products, and the buyer is obligated to take delivery.

2. Applicable Law & Jurisdiction

• These terms and conditions and all sales contracts are governed exclusively by French law.

• In the event of any omitted information or terms, reference will be made to the French Civil Code, Commercial Code, and Consumer Code.

• In case of any dispute that cannot be resolved amicably, only the French courts shall have jurisdiction.

3. Product Representation & Photos

• We take our own product photographs to present items as accurately as possible, whether worn, standalone, or in a setting.

• Accessories Disclaimer: Unless explicitly stated in the product description, setting accessories, props, or furniture displayed in photos are not included and cannot be ordered or delivered.

• Color Accuracy: Please note that lighting during photoshoots and your device’s screen settings/hardware may slightly influence the display of item colors.

• If you have any doubts regarding a product, please contact us via the contact form on our homepage or by telephone during store hours.

4. Pricing & Currency

• All prices on dukestoreparis.com are listed in Euros (€) and include French Value Added Tax (VAT).

• Non-food products are subject to the standard French VAT rate of 20%.

• We reserve the right to modify prices at any time. However, we guarantee and are obligated to honor the price displayed at the exact time your order was validated and paid.

5. Offers & Promotions

• dukestoreparis.com reserves the right to create or withdraw special offers and promotions in compliance with announced deadlines and legal regulations (e.g., official sales periods).

6. Payment Terms

• All transactions are payable strictly in Euros (€) using the payment methods made available on the checkout page.

• The buyer agrees and is obligated to pay the full price for the product(s) along with any applicable delivery charges indicated at checkout.

7. Delivery Conditions & Shipping

• Delivery Details: Buyers can select their preferred delivery method and enter a shipping address that differs from their billing address.

• Processing Time: Orders confirmed after 12:00 PM will be processed and shipped the following morning, subject to company and carrier business hours.

• Delivery Delays: If a delay occurs where the seller or carrier is responsible, the buyer may exercise their right of withdrawal without return costs (by refusing delivery) or request a refund of delivery fees via email.

• Failed Delivery Attempts: The buyer is responsible for providing accurate delivery information. If delivery fails due to incorrect/missing details or the buyer's absence, the buyer cannot hold the seller liable. If a package is returned to us after multiple failed attempts and unanswered communications, we reserve the right to cancel the sale. Re-shipping fees will be charged if the buyer was at fault.

8. Buyer Eligibility & Seller Obligations

• Buyer Requirements: The buyer must be of legal age, have legal capacity, be the authorized holder of the payment method, and reside/be capable of receiving delivery in Metropolitan France.

• 10-Year Record Keeping: For any transaction exceeding 150 Euros, dukestoreparis.com is legally obligated to retain the sales contract records for 10 years and provide proof upon request with valid identity verification.

• Unavailability: If an item is out of stock or delayed, we will contact you immediately via the details provided in your order. We will only modify order contents upon written request from the buyer.

• Shipping Errors: If we make an error in shipping (wrong item or address), dukestoreparis.com will cover all return and reshipping costs.

9. Right of Withdrawal & Refunds

• 14-Day Right of Withdrawal: You have 14 days from the date of delivery to cancel your purchase without providing a reason.

• Refund Window: Refunds (product price + initial delivery fees) will be processed within 14 days of receiving your written cancellation request or upon physical return of the item.

• Return Shipping Costs: Return shipping costs are the responsibility of the buyer. Items must be returned in their original, unused condition.

• Exceptions to Right of Withdrawal:

  • Customized or made-to-order products.

  • Downloadable digital audio/video media.

  • Newspapers, periodicals, or magazines.

10. Warranty & Returns

• 12-Month Warranty: Products sold by mail order come with a 12-month warranty against manufacturing defects or shipping damage.

• Exclusions from Warranty:

  • Normal wear and tear or improper/frequent use damage.

  • Accidental damage.

  • Damage caused while opening the parcel (e.g., using a cutter blade).

• Clothing Return Condition: Clothing can only be returned if it is new, unworn, and unwashed. Please follow product care tags closely.

11. After-Sales Service & Defective Items

If you receive a defective item, please follow these steps before returning:

1. Email us at contact@dukestoreparis.com.

2. Include your Order Number.

3. Attach clear photos showing the defect.

4. Explain the conditions under which the defect was found.

5. Do not return the item until you receive a response from us.

• Resolution: If a manufacturing defect is confirmed, we will repair, exchange, or take back the item. Return shipping costs for confirmed defects will be covered by us.

• Return Address:

  SARL Glasscove Duke Store

  5, rue Brea

  75006 Paris, France

• Out-of-Warranty Repairs: For non-seller disputes or accidental breakage, repair services via qualified technicians may be arranged upon mutual written agreement and fee negotiation.

12. Contact Information

If you have any questions or doubts regarding these terms, please contact us:

• Email: contact@dukestoreparis.com

• Phone: Available in the website header during operating hours listed on our Left Bank / Right Bank pages.